Delivery Terms & Conditions
Welcome to our Delivery Terms and Conditions page! We've made this page to ensure you're fully aware of our delivery processes and procedures. By purchasing from our website, you agree to the following terms and conditions:
Domestic Shipping (Australia):
Free Shipping: We are excited to offer free shipping on all products, Australia-wide! No matter where you are located across this great country, your order will be shipped to you free of charge.
Delivery Address: We require a physical address for all deliveries, as we do not deliver to P.O. Box addresses. Please provide a suitable shipping address when you place your order.
Authority to Leave: Please note that we cannot authorise delivery personnel to leave your package unattended at your delivery address. This is to ensure the secure receipt of your order. You or a responsible individual will need to be present at the time of delivery to sign for the package.
Limited Locations: We are currently able to ship our products to a selection of international locations outside of Australia. However, due to various regulations and agreements, we are unable to ship Invidia products to countries within North America and Europe (excluding England). We apologise for any inconvenience this may cause and appreciate your understanding.
Customs and Import Duties: All international customers are responsible for any customs and import duties that may apply. Please check with your local customs office for information specific to your country.
Delivery Times: Please note that delivery times for international orders may vary due to customs processes, and we cannot guarantee exact delivery dates.
By placing an order on our website, you agree to these shipping terms and conditions. Please ensure you understand them before finalizing your order. If you have any questions, concerns, or need assistance, please contact our customer service team. We're here to help!